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Follow next-page links and infinite scroll to scrape every page of results.
Learn moreScrape Reddit posts into a spreadsheet.
Turn any subreddit or Reddit search into a list of posts with who wrote them, when and what they said.
Every post becomes a spreadsheet row.
Find posts where business owners ask for help with their tools, and log each post, who wrote it and the link to reply.
Reddit posts
| Title | Author | Subreddit | Posted | Post text | Post link |
|---|---|---|---|---|---|
| How much should I charge for a basic WhatsApp lead automation for an SME? | /u/theaiperson | r/smallbusiness | 2026-11-04T09:23:44+00:00 | I'm new to selling automation services and would appreciate some advice. I recently built a basic lead automation for a small business running Google Ads. Previously, when potential customers clicked their ads and landed on WhatsApp, nobody responded to their initial enquiries. I built a system using n8n + WhatsApp that automatically asks customers a few basic questions and forwards their responses to the company's team for follow-up. That's essentially it. Nothing too complicated, no CRM or complex workflows. The combined monthly subscription cost of n8n and WhatsApp should be under ₹1,000. (Would be grateful if someone confirmed this too. I'm confused about pricing: - How much should I charge as a one-time setup fee? - Should I also charge a monthly retainer? If so, how much? - Is setup fee + monthly maintenance the best model? - How do I explain the ROI and business value of this automation? - How should I price similar projects for other SMEs? I'm based in India, so Indian market insights would be especially helpful. I'm genuinely new to this. If you were in my position, what would you charge? Thanks! | https://www.reddit.com/r/smallbusiness/comments/1xnju5m/how_much_should_i_charge_for_a_basic_whatsapp/ |
| Am I the only one missing client message notifications on Facebook Pages? | /u/IllustriousEstate479 | r/smallbusiness | 2026-10-28T18:00:00+00:00 | Is anyone else running a local service business and constantly fighting with Meta Business Suite? I feel like I'm losing my mind trying to track inquiries through Facebook and Instagram messages. Half the time the phone notifications don't even pop up, and when they do, they get buried under old messages or comments. I checked today and realized I replied to a hot customer inquiry three days late because it just slipped through the cracks. I don't have the budget right now to pay for an expensive CRM platform just to fix an inbox problem. How are you guys keeping track of your Facebook messages so you don't forget to follow up? Are you just using sticky notes, setting phone alarms, or is there a free way to organize this chaos? | https://www.reddit.com/r/smallbusiness/comments/1xhvgwl/am_i_the_only_one_missing_client_message/ |
| Which small business tasks are actually worth automating first? A simple way to rank them | /u/bailbondslocal | r/smallbusiness | 2026-10-26T18:05:03+00:00 | A lot of owners ask where to start with automation, and it's easy to pick something exciting that ends up being a time sink. Here's the rough framework I'd use. Score each recurring task on three questions: How often does it happen? Daily or weekly tasks pay back faster than monthly ones. Is the logic repeatable? If the same inputs always lead to the same output (collect this info, check this box, send this reply), it's a good candidate. If it needs judgment, pricing, or handling an upset customer, keep a person on it. How costly is a mistake? Low-risk tasks like appointment confirmations or FAQ replies are good first picks. Anything touching money or legal documents needs a review step. Typical good first candidates: - Intake: collecting the same details from every new customer - Scheduling and reminders - Answering questions that already have documented answers - Invoice follow-ups and payment reminders - Moving data between systems (form to spreadsheet to CRM) Practical tips: - Time the task for one week before automating. Many owners guess wrong about how long things take. - Automate one workflow at a time and check the output for two or three weeks. - Keep a log of what the automation did, so you can see errors and fix them. - Write down the exceptions. Most failed automations broke on cases nobody had defined. What's the one repetitive task that eats the most hours in your week? Curious what others are automating and what's worked or failed for you. | https://www.reddit.com/r/smallbusiness/comments/1xg4d2a/which_small_business_tasks_are_actually_worth/ |
| Is month-to-month IT and automation for tradies a solid model, or am I kidding myself? | /u/katheerrrrr | r/smallbusiness | 2026-10-22T22:07:00+00:00 | Been running a small business for a while now that's basically the outsourced IT and digital team for tradies and home service businesses (plumbers, electricians, carpenters, cleaners, roofing, tiling etc). It covers pretty much everything they run on: ERP, field service software, CRM, websites and CMS, SEO, digital marketing, social media, phone systems, automations, backups. Whatever software they're already using, we take it over and get it working properly. We're a small team with different specialisations, so each area's handled by someone who actually knows their stuff rather than one bloke trying to do it all. For businesses that don't have much set up yet, we start with an audit of how they actually run day to day, then design the whole system around that rather than shoving them into some app that doesn't suit. Most of them are too small to hire someone in-house for all this, so that's the gap we fill. We charge month to month, no lock-in, mostly because tradies hate lock in contracts so much. Here's where I'm stuck though. We got to 6 clients (which we currently have for the past six months), and ever since then we've been losing about as many as we sign each month. Based on our current pricing, we need at least 10 clients, just to stay afloat and pay ourselves. Feels like we've hit a ceiling and just can't get past it. And so I keep second guessing a few things: First, is month to month too risky long term? If things go quiet for a client, we're probably the first thing they cut. Second, we lean pretty heavily on AI and automation, like answering missed calls and chasing up quotes. Clients are stoked with the results, but I'm not sure if that's a real long-term edge or something that'll be everywhere in a couple of years. Third, does covering everything make sense, or would we be better off sticking to fewer things and doing them really well? And honestly, for any tradies reading this, would you actually pay someone monthly for this, or is it the kind of thing you'd rather just muddle through yourself? But on a more important note, I am very keen to hear from anyone who's built a service business on recurring revenue, or anyone on the customer side. What would you be wary of? Cheers. | https://www.reddit.com/r/smallbusiness/comments/1xcwbmf/is_monthtomonth_it_and_automation_for_tradies_a/ |
| How do you keep track of quotes that go quiet? (Honest question) | /u/aloiszitler | r/smallbusiness | 2026-10-18T21:14:17+00:00 | I help run my family’s electrical contracting business. We send a lot of quotes by email and I’ve noticed the same thing: most customers who don’t reply aren’t saying no, they’re just busy, and then we forget to follow up. For those of you who send quotes or invoices: what do you actually do? Notebook, spreadsheet, CRM, memory? How many quotes do you think slip through in a typical month? I’m a developer too and I’m exploring this problem. Not selling anything, I just want to hear how people really handle it, including “I don’t have a problem with this” 🙂 | https://www.reddit.com/r/smallbusiness/comments/1x9elm6/how_do_you_keep_track_of_quotes_that_go_quiet/ |
| Scheduling Tools? | /u/JE163 | r/smallbusiness | 2026-10-17T05:15:45+00:00 | I’m working on a “pet project” to help a family member who runs a small house paining business revamp their website. One thing I’d like to add is a scheduling tool. Right now leaning towards Zoom which provides the phone service. I’m open to alternates. Key is to sync with calendars and be low touch. As an extension of that, looking into a barebones CRM or system to capture contact info. Don’t need anything more than that really. Any open source systems you are using or would recommend? Thanks | https://www.reddit.com/r/smallbusiness/comments/1x81ui2/scheduling_tools/ |
| Where do you actually get software/vendor recommendations? | /u/haci | r/smallbusiness | 2026-10-16T17:10:03+00:00 | Curious how people here actually decide what software or vendors to use. If you’re looking for a new CRM, marketing company, call center tool, financing provider, whatever, where do you usually start? Is it mostly other contractors you know personally? Conferences? Facebook groups? Or do you just research it yourself? I’m especially curious because small businesses seems way more referral driven than most industries. Wondering how much weight people actually put on these membership/coaching groups versus recommendations from another owner. Not selling anything, just curious how decisions actually get made. | https://www.reddit.com/r/smallbusiness/comments/1x7lyc6/where_do_you_actually_get_softwarevendor/ |
| Started a Small Software Development Business — How Do I Get My First Consistent Clients? | /u/Some-Profession-6533 | r/smallbusiness | 2026-10-16T15:28:16+00:00 | Hey everyone, I’m a technical co-founder of a small, early-stage software development business in India. We’re a small team of three, and we’re trying to build something sustainable rather than just take random projects. We offer services such as: Website design and development Custom software and CRM development WhatsApp Automation Cloud solutions, dashboards, and business process automation Our target customers are small businesses, startups, and SMEs that need better digital solutions but may not have an in-house technical team. Right now, our biggest challenge is figuring out how to grow consistently. We can build the products and deliver the technical work, but getting qualified leads, converting prospects into paying clients, and building trust as a new business is a different game altogether. We’ve been exploring cold outreach, LinkedIn, social media, and direct networking, but I want to understand what actually works in the long run. I’d love advice from people who have built software agencies, consulting businesses, or service-based startups, especially in India. A few questions: How did you get your first 5–10 paying clients? Which channels bring you the best leads: cold email, LinkedIn, referrals, local networking, or something else? How do you convince clients to trust a new agency without a large portfolio? Would you focus on one niche or offer multiple services initially? How do you move from one-time projects to recurring monthly revenue? If you were starting a software business from scratch today, what would you do differently? I’m looking for honest advice from people who have been through this journey, including mistakes to avoid. Thanks in advance! | https://www.reddit.com/r/smallbusiness/comments/1x7j96h/started_a_small_software_development_business_how/ |
| What tools are you using to manage your small business? | /u/SamtheMan75 | r/smallbusiness | 2026-10-15T06:31:06+00:00 | I'm curious how other small business owners are managing everything these days. There seem to be so many different tools for CRM, email marketing, appointment booking, social media scheduling, automation and client management. Before you know it, you're paying for five or six different subscriptions. I'm interested in finding out what works well for small businesses, particularly service-based businesses, consultants and freelancers. - Do you use an all-in-one platform or separate tools? - Which CRM or business management platform are you using? - What's one feature you couldn't run your business without? - What frustrates you most about your current setup? Would love to hear your experiences, including the good and the bad! | https://www.reddit.com/r/smallbusiness/comments/1x6ecvu/what_tools_are_you_using_to_manage_your_small/ |
| Running a business on old Hardware? | /u/ZayLarsson | r/smallbusiness | 2026-10-14T21:19:16+00:00 | Heyy, I’m working on making a few small apps and I wanna know how people would like it, and if people would even use it. Some background: I started making these back in 2019 when I was still in high school. My aunt started a company back then and I saw how much software costs. I also saw that she had a legit budget laptop (Intel Celeron), and just running Outlook and Canva was enough to make it lag. When I started uni I also didn’t have the best tech and struggled to use most heavy-duty software. I got an old 2016 HP all-in-one PC as a gift, with Windows 8.1 on it, and it was super slow. All of this inspired me to make software that runs on Windows 7 / 8.1 / 10 and 11, and uses less than 100MB of RAM. I’ve managed that so far with Skets (a Canva alternative) and Email (an Outlook/HubSpot-style email tool), and I’m busy making more. The idea: it’s not open source, but you also don’t pay for it, so it’s free to download and use. It’s 100% offline (NOT web apps). It’s supposed to help startups with no money, especially in poor areas, get semi-nice software that runs on older/budget computers. So when you don’t have money for HubSpot or CRM software, or you don’t have the processing power or wifi for Canva, you install Your Work (YW) apps. So would you actually use something like this? What would you want in it, and what do you use now that annoys you? | https://www.reddit.com/r/smallbusiness/comments/1x63fft/running_a_business_on_old_hardware/ |
| Does your business have years of customer support tickets, CRM data, or sales conversations? | /u/Legitimate-Cap6802 | r/smallbusiness | 2026-10-12T21:08:22+00:00 | Most businesses are sitting on years of valuable information without realizing it. I’m talking about customer support tickets, CRM history, sales conversations, and records of how teams solve real problems. AI companies have already trained models on huge amounts of publicly available information. But real-world business interactions are much harder to access, and certain datasets may be valuable for AI development. I work with Caprinia, a company that helps businesses explore opportunities to license their operational data to AI labs. Here’s how it works: You answer 6 quick questions about the data your company holds. You receive an indicative valuation range, not a guaranteed offer. If there’s a potential match, the records are reviewed and sensitive customer information is masked before approved sharing. AI labs can make licensing offers, and you decide whether to accept, negotiate, or decline. Caprinia doesn’t purchase your data. The goal is to connect businesses with potential buyers while keeping the business in control of what gets shared. If your company has years of customer interactions or operational records, this might be worth looking into. I’m curious what other business owners think about licensing historical operational data for AI development, assuming privacy and customer confidentiality are properly addressed. DM me send me your phone number I can get in touch with you. | https://www.reddit.com/r/smallbusiness/comments/1x4e0z6/does_your_business_have_years_of_customer_support/ |
| How do you find commission-based sales partners who actually follow through? | /u/Arabianbeast696 | r/smallbusiness | 2026-10-12T20:45:33+00:00 | I run a small software business selling CRM and automation tools to other businesses, and recruiting motivated sales affiliates has been more frustrating than I expected. We offer 40% recurring commission on subscriptions, plus 40% of the initial onboarding package. Those packages can be sold anywhere from $400 to $2,199, which means someone can earn $160–$879.60 upfront from one customer, alongside the monthly commission. I understand this is commission-only and the income isn’t guaranteed. Finding customers, learning the product, and closing sales takes work. But I thought that combination of upfront earnings and recurring income would attract more people willing to consistently put in the effort. Even getting people to join has been difficult. When someone does join, they might make one sale, and then things seem to stall. It’s discouraging to see interest in the opportunity turn into so little sustained activity. As an owner, I can see what someone could build by bringing in customers consistently over time. Getting other people to share that motivation has been much harder than I anticipated. Honestly, it’s starting to make me question how many people actually want to do the work behind an opportunity like this. At the same time, I’m open to hearing what I might be missing. Maybe it’s who we’re recruiting, the support they need, or how we’re presenting the opportunity. For anyone who has built a productive affiliate program or commission-based sales team: how did you find people who followed through? And how did you figure out whether the problem was the recruits, your sales process, or the offer itself? | https://www.reddit.com/r/smallbusiness/comments/1x4dfnr/how_do_you_find_commissionbased_sales_partners/ |
| Revamping the IT infrastructure of a small business — what office suite and cloud infrastructure would you recommend? | /u/Suitable-Username116 | r/smallbusiness | 2026-10-12T10:02:10+00:00 | TLDR: I want to establish a simple, reliable, and cost-effective IT infrastructure for the family company ran by my parents. Basically, I need some kind of Office 365/Google workspace or anything similar for handling the mails, Excel and Word tasks ideally with AI support but not a condition. The key would be to have shared files accessible for everyone and I want the system to be scalable if the business expands. It seems straightforward to get Office 365 but for now it seems like a pricey investment and I want to explore what are the other options. Hi everyone, My parents have been running a small business for 20+ years now. It’s a livestock trading company (mainly pigs) where we weekly buy a couple trucks of animals and sell them. Everything is pen and paper based, most of the things are sorted out on the phone, the mail is just for sending documents. My dad is the operative person and my mom is doing the administrative stuff. My dad’s peak IT performance is writing a mail. My mom is a bit more advanced, but she cannot do anything beyond Excel, Word or mails. The company PC runs on Windows 7 and Office 97, mailing is handled through a local hosting company. This has to change due to electronic invoices becoming mandatory and the program handling it is compatible with Windows 10 and above. I’m leaving my corporate job and joining the company and I'm thinking if an IT revamp has to be done, let's try to level things up and do things in a forward looking manner. I was doing some sales and marketing jobs and I want to introduce some basic CRM system (for now a shared excel file) and future proof our IT infrastructure. During my corporate career I used mainly Office 365 and recently we started using Copilot as well. I was particularly impressed how Copilot handled mails (both writing mails, and creating weekly summaries on focus topics) so ideally I want to have some kind of AI to be part of our infrastructure for sure. As of now, the idea is to make a 5 year old gaming PC the company PC and to buy a tablet for my dad to read mails on a bigger screen while on the road. For like 10€ I bought some Office license for the company PC. On my current PC I also have Office but no online or cloud services. I checked the Microsoft (20€/user/month or 129€/6 member family/year) and Google (14€/user/month but I hate working in Google sheets) offers but frankly, at this point paying hundreds of euros per year for software doesn’t seem like reasonable given that Excel, Word and cloud sharing of couple of documents will be used for the foreseeable future. However, I don’t want to regret later, cheaping out in the beginning. From multiple small business owners I heard what a pain in the ass was when they started to grow and they had to deal with the transition. On the other hand, most of them was able to perfectly function with 0 software investments for the years prior. Sorry for the detailed post, I just wanted to give you some context. My main questions would be, how did you handle similar digitalization tasks in you companies? What do you think about going into other solutions like LibreOffice, or OnlyOffice or basically any other provider? What are some reasonable workarounds for using cheap life-time Microsoft licenses with some cloud sharing? P.S. I know that the biggest task will be to teach my parents how to navigate in this brand new world, but that's a separate topic. I'm hopeful though, they see the disadvanteges of their current operations and they are open to learn new things. | https://www.reddit.com/r/smallbusiness/comments/1x3xvuv/revamping_the_it_infrastructure_of_a_small/ |
| General Admin Ops/automation person, $1.5k/month remote, how did you get to $6–7k with your own service business? | /u/RaceLimp5522 | r/smallbusiness | 2026-10-07T17:32:18+00:00 | I'm in Brazil and do remote operations for US businesses: automations, CRM setup, bookkeeping (QuickBooks ProAdvisor), jobwalk/client scheduling and communication, and general admin work. Right now I make about $1.5k/month working for one company. I want to build something of my own that reaches $6–7k/month, most likely a small service business (automation, websites, ops, or bookkeeping for small businesses). For those of you already doing this: What does your business actually sell, and to whom? How did you land your first 3 paying clients? What would you skip if you were starting over? I'm not looking to buy a course. I just want honest answers from people doing it. I'm so tired of working A LOT for this client for 1.5k when I could be doing more. | https://www.reddit.com/r/smallbusiness/comments/1x02rzo/general_admin_opsautomation_person_15kmonth/ |
| Built a B2B CRM, struggling with distribution — what would you do first? | /u/Turbulent-Second1750 | r/smallbusiness | 2026-10-07T16:50:07+00:00 | We built the CRM. Now we need to figure out how to actually sell it. We’re a small UK startup building a CRM / practice management platform for smaller legal practices. Product development has honestly been the easier part. Getting consistent B2B pipeline has been much harder. We’ve tried outbound, partnerships, industry bodies and some referral conversations, but we’re still figuring out what’s actually worth doubling down on. If you were starting from almost zero brand awareness in a niche B2B market, where would you focus first? And if anyone here works in legal ops or professional services and fancies testing an early-stage platform and telling us what’s good / bad / missing, I’d genuinely value the feedback. | https://www.reddit.com/r/smallbusiness/comments/1x01nu3/built_a_b2b_crm_struggling_with_distribution_what/ |
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