Web scraping for reviews and reputation.

The review jobs people run with Simplescraper, each one done on a real site with the data it returns and the steps to repeat it.

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Every review becomes a spreadsheet row.

Collect what customers say about a handful of competing companies, with the full complaint and a link back to each review, in one Google Sheet.

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Trustpilot reviews

Company	Reviewer	Country	Rating	Date	Title	Review text	Review link
Chewy.com	Disappointed customer	US	Rated 2 out of 5 stars	A day ago	Delivery drivers often deliver to wrong address	I am often having to call Chewy because the deluvery drivers leave my package in the wrong place. I live up a flught of 17 steep stairs. I am older and have ruptured vertebrae in my neck. No way I can carry 20 or 40 lb bags of litter up the stairs which is why I pay to have it delivered.	https://www.trustpilot.com/reviews/6aee83fb644b4251789c1e2f
Chewy.com	Cheryl Solomon	US	Rated 1 out of 5 stars	1 days ago	Delivery and Shipping Disappointment	I would normally give Chewy 5 stars on products, refunds, delivery. However, lately the shipping is taking so long. This time we were waiting for a shipment of food, my cat will only eat this particular food now. we ordered it and it was supposed to be received by Thursday. I called Chewy and they said it was in my city. It did not come on Thursday, it did not come Friday (did they say the label came off). Will it come Saturday. The situation is compounded because she needs to eat well since she is receiving insulin. I believe they had FedEx before and now use a contractor. Very disappointed.	https://www.trustpilot.com/reviews/6aee571dae136871143360af
Chewy.com	Diana Izard	US	Rated 1 out of 5 stars	4 days ago	I ordered the pet lab for teeth for my…	I ordered the pet lab for teeth for my doggie its a tiny size extremely expensive for such a tiny size also canceled my subscription is to expensive.	https://www.trustpilot.com/reviews/6aeb57bd5e858c4efd5c0493
Petco	Stacy Jones	US	Rated 1 out of 5 stars	11 hours ago	You should not advertise walk in for…	You should not advertise walk in for nails trimming,if it can't be done. I walked in to the Wadsworth ohio store to get my dog's nails trimmed. I was told they didn't have time. A waste of a drive and my time. Will not return. Stacy Jones	https://www.trustpilot.com/reviews/6aefb45196a3b58e1270f1f8
Petco	leon	US	Rated 1 out of 5 stars	Oct 20, 2026	Nothing is efficient or works	The chat feature doesn't work, you can't email them, can't remove 2FA from wrong phone number, can't delete account online, etc. Canceled all autoship orders because of how bad the website is to navigate. I am not calling you!! When the chat feature doesn’t work, it directs you to email customer service at what is literally a placeholder email address..... I felt like I was in a fever dream. Please hire a professional	https://www.trustpilot.com/reviews/6ad6ced56f492d77ad849017
Petco	Shellie Peters	US	Rated 1 out of 5 stars	Oct 18, 2026	Horrible service I was waiting to get fish I asked for…	I was waiting to get fish I asked for help then worker helped someone else . I called to complain they were like we're so busy hire more people	https://www.trustpilot.com/reviews/6ad53e53c1c8958dbe762562
Petco	Nonya Bidness	US	Rated 1 out of 5 stars	Oct 11, 2026	Petco advertised 20% off SITEWIDE FALSE ADVERTISING	Petco advertised 20% off SITEWIDE. I took my time to go in and search for my product only to find out it is with Autoship second order only. FALSE ADVERTISING. Just be competitive, name you price and we either buy from you or go to the next place that can offer it cheaper. Buh Bye bad corporation.	https://www.trustpilot.com/reviews/6acb7cd3eb911f3a74e42ede
Petco	Anita Godkin	US	Rated 1 out of 5 stars	Oct 8, 2026	I was ready to purchase a new fish	I was ready to purchase a new fish, standing there in front of a fish tank. This employee girl looked at me and walked away. I came back and it was the same way so I had a terrible experience.	https://www.trustpilot.com/reviews/6ac6ddbd70192e798b1f1592
Petco	Angela Hernandez	US	Rated 1 out of 5 stars	Oct 7, 2026	Unknowledgeable Manager	If you are considering to apply for a job online? DON'T DO IT! Management and crew members are miserable. Store manager is not COMPASSION, he doesn't acknowledge what the applicants says. And the guy that answered the phone sounds unhappy. Managers says they will call and they don't! Manager's name is Thomas and he is at the 1750 East Gunhill Rd. The Bronx PETCO...	https://www.trustpilot.com/reviews/6ac68715e78fcb298de27156
PetSmart	Laura Fraser	CA	Rated 1 out of 5 stars	Nov 1, 2026	Refusing to pick up mistaken delivery	When my Autoship arrived the other day, the Uber driver also mistakenly dropped off two heavy pails of kitty litter that were supposed to have been delivered to someone else. I notified PetSmart and was told -- twice -- that PetSmart will not arrange to have them removed and that I am responsible for getting rid of them.These pails are very heavy. I'm not young, and there's no way I can lug them to my car and lift them in. So there there sit by my front door. But why should I be held responsible? PetSmart need to arrange to have the Uber driver come and get the pails off my front doorstep.	https://www.trustpilot.com/reviews/6ae6d5e4b37b6dc2069b653f
PetSmart	Sharon Davis	US	Rated 1 out of 5 stars	Oct 21, 2026	I did an online order for prescription…	I did an online order for prescription product and uploaded the prescription from the vet. I had a $15 coupon for this order. My order was canceled with no explanation other than I needed to contact my vet. I had a valid prescription which they apparently won't take. I tried to do a reorder and it will no longer honor the $15 coupon. Customer service was NO HELP. The only thing they would say was call my vet. They could give me no reason why they would not accept the prescription I uploaded.	https://www.trustpilot.com/reviews/6ad8d76d682a4235d5b9f86e
PetSmart	leon	US	Rated 1 out of 5 stars	Oct 20, 2026	Website is diabolically designed	Website is diabolically designed. Every time I get items in my cart, the entire website greys itself out. It does lead to me buying my pet food from a local small business though instead. Which also is priced cheaper per can. So it does work out in the end. But this is inefficient.	https://www.trustpilot.com/reviews/6ad6d0e4b87ccc7b62962d28
PetSmart	Roger Dalpe	US	Rated 1 out of 5 stars	Oct 19, 2026	Watch the staff’s performance.	I’ve used PetSmart at random locations across the country this year as we travel. I use the app to make appointments for dog grooming. The pet is 12 pounds and short hair. The pet is calm and not dangerous at 7 years old. The issue is the groomers are lazy and irresponsible, don’t follow the orders I pay for. I repeatedly have to inspect the work done and repeatedly make them repeat the work till I’m satisfied. As for the various stores, it’s clearly ignored. Many stores are dirty and falling apart.	https://www.trustpilot.com/reviews/6ad6075259057fe3c7c6bd95